Frequently asked questions

SwApp combines payments and business software for organizations in Uganda. Use the web platform, Android app or payment API for the services enabled for your account.

SwApp offers mobile money and card collections, payment links, checkout buttons, bulk payments, bank transfers, event ticketing, donation and fundraising pages, SACCO management, airtime and data disbursement, bill and tax payment workflows, mobile app access, and payment gateway APIs.

Yes. SwApp is built around Ugandan mobile money workflows and supports customer payment collection, transaction status tracking, receipts, references, and reporting.

Yes. SwApp keeps transaction statuses, customer references, exports, payout records, event revenue reports, donation and fundraising campaign reports, SACCO ledgers, and service payment records so finance teams can reconcile Ugandan payment activity with less manual follow-up.

Yes. Payment links, donation and fundraiser pages, event pages, SACCO contribution pages, and the mobile app can support organizations that do not have their own website or checkout integration. Supported flows can collect by mobile money and card where configured.

Yes. Download SwApp Uganda for Android from Google Play. Approved agents use the app for customer transactions, bills, airtime and data. SACCO members can access their own balances, payments and requests when enabled by their SACCO. Contact SwApp about current iPhone availability.

SACCOs can manage members, contributions, savings, shares, loans, fines, withdrawals, approvals, investments, ledgers, reports, period closes, and public member contribution pages.

Yes. SwApp Events supports event pages, ticket types, mobile money and card checkout, QR ticket delivery, attendee records, gate sales, device tokens, waitlists, emails, analytics, and reports.

Yes. NGOs can use SwApp for donation pages, beneficiary payments, field team disbursements, airtime and data distribution, campaign tracking, and exportable transaction records.

Yes. SwApp offers developer API documentation and can support payment, payout, and business workflow integration for software platforms and enterprise systems.

Standard collection and payout charges are shown on the pricing page. Larger managed setups such as SACCO management, events, donation pages, airtime disbursement, APIs, and high-volume workflows are quoted around the services selected, volume, onboarding, and support needed.

SwApp takes data protection seriously and uses secure transaction workflows, account controls, and privacy practices designed for payment operations. Some identity, transaction, compliance, and audit records may be retained where required by law or regulation.

Contact SwApp with your organization type, the services you want to collect or pay for, expected volume, and whether you need a web dashboard, mobile app access, API integration, or a specialized service.